Shipping Queries

Please do not contact us for information on when your item will be shipped, you will receive a tracking number once your order has been shipped.

Credit Card Queries?

The charge that will appear on your credit card statement will be “Dank Origin”.

Credit Card Errors?

Your billing and shipping address need to match the address that is associated with your credit card address you have on file with your bank. We only accept Visa, American Express, Discover and Master Card.

Customer Service?

All customer service requests will be answered the same day.